The JordanBuilt Advantage

Each JordanBuilt home is constructed with attention to every detail because that’s what we would expect of someone building a home for us. We care. And we show it.

Customer Satisfaction

At JordanBuilt, customer satisfaction is important to us. We want you to love your new home. That’s why we’ve joined with Eliant, a consumer research company that caters exclusively to the new home industry. Eliant has consumer tracking tools that provide our builders with timely information and strategies to improve your experience.

The master tool in the tool belt of customer satisfaction is your project manager. When you have questions, changes or concerns, you’ll be able to contact him or her directly and meet face-to-face if need be. We’ll walk you through the homebuilding process and address needs as they come up, ensuring you have the best home-buying experience possible.

JordanBuilt Stands Behind Its Homes

We do our best to avoid any mishaps, but life is full of surprises. If you happen to experience a problem, your project manager will guide you through it and work with the appropriate teams to solve it. Your project manager will also answer any questions you have about warranties, including the 2-10 Home Buyers Warranty, which covers most of your new home’s major systems and appliances. Your homeowner’s manual will answer questions as well.

JordanBuilt Homes offers luxury custom homes and townhomes in the Raleigh-Durham area, including North Raleigh, Cary, Clayton, Rolesville, Research Triangle Park, Durham, Knightdale, Wake Forest and Chatham County. We recently expanded our region, now building homes in the coastal-metro area of Wilmington, NC.